Our Privacy Policy

Your privacy is important to us

To give you the best possible experience, this site uses cookies. By continuing to use the Pinknoise website means that you agree to our use of cookies. If you would like to know more about the cookies we use, please see below for a detailed description.

What are cookies and why are they used?

A cookie is required so that the site can recognise the same user clicking from page to page. Without it, every page would be treated as the first visit to the site, and anything added to the shopping basket would be instantly forgotten. Online shopping would, therefore, be impossible.

A cookie is intended for the user's convenience. Our ecommerce platform creates this with a copy of the initial session ID so that they can be classed as "returning" and the contents of your shopping basket will still be available. If the user signs in with an email address and password, these login details are are also saved so that they can remain logged in when returning (the password is encrypted). If the user signs out, their login details are removed from the cookie.

Any other cookies are created by 3rd party scripts such as Google Analytics and are not affiliated with our system.

Safe Shopping

All information gathered about you during checkout is transmitted and stored using 128 bit encryption implemented by SSL (Secure Sockets Layer) encryption technology which is an industry-wide protocol devised for the safe transmission of data.

Your payment card data is passed directly to our merchant bank payment gateway via SSL encryption, during the checkout process, and is not stored in any form by ourselves. Our merchant bank payment service provider is CreditCall, who are certified to the highest level of the Payment Card Industry Data Security Standards (PCI DSS) so you know the transaction data we process is in the safest possible hands. Our SSL Certificate has been issued and authenticated by GeoTrust who are a wholly owned subsidiary of VeriSign Inc, the worlds largest and most respected issuer of security certificates. General information that we gather, such as names, addresses and telephone numbers are retained to enable us to process your order and dispatch your goods and also contact you if we need to with regard to customer services issues. All data is stored in compliance with the 1998 Data Protection Act and Sound Exposure is registered with the Information Commissioner’s Office. We are totally committed to fraud prevention and customer protection. We do not sell, exchange or share your details with other businesses or organisations whatsoever, so you can purchase with complete confidence.

Additionally, we may require customers to satisfy extra security checks. In the main, this is for international customers and we may require a scan of your credit card (front and back) and/or a scan of your passport or other forms of ID.

The Pinknoise website is protected by a Thawte SSL123 certificate

Thawte's SSL123 Certificate provides up to 256-bit encryption. Creates a secure, private connection for TLS, server to server communications, mail and FTP servers. Thawte is trusted by millions of people worldwide.

An SSL certificate is a bit of code on your web server that provides security for online communications. When a web browser contacts your secured web site, the SSL certificate enables an encrypted connection. It’s kind of like sealing a letter in an envelope before sending it through the mail.

SSL certificates also inspire trust because each SSL certificate contains identification information. When you request an SSL certificate, a third party (such as Thawte) verifies your organization’s information and issues a unique certificate to you with that information. This is known as the authentication process.

Shop with confidence!

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